Privacy Policy

We are Media Worx Films Ltd, a creative agency based in the UK. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.

What information we collect

• Contact details – such as your name, email address and phone number when you submit an enquiry or sign up for updates.

• Usage data – including IP address, browser type, pages viewed and the date/time of your visit. This helps us improve the site’s performance.

• Project submissions – if you send us creative proposals or files, these are stored securely and used only to manage your request.

How we use your information

• To respond to enquiries and provide the services you request.

• To manage your account, bookings or orders for workshops and productions.

• To analyse site performance and improve our content and services.

• To meet legal obligations and resolve disputes, if required.

Cookies and tracking technologies
Our website uses cookies and similar technologies to:

• Remember your preferences and enhance your browsing experience.

• Gather anonymous analytics about site traffic and interactions via trusted analytics providers.
  You can control cookies through your browser settings. Rejecting cookies may affect site functionality.

Sharing your information
We do not sell or rent your personal information. We may share data with:

• Service providers (e.g. web hosting, email marketing platforms) who assist us with operations. They only process data on our instructions.

• Legal or regulatory bodies if we are required to do so by law.

• Third parties in the event of a merger, asset sale or other business reorganisation; you will be notified of any such changes.

Data security
We take reasonable measures to protect your personal data, including:

• Using secure servers and encryption where appropriate.

• Limiting access to personal data to authorised staff and contractors.

• Regularly reviewing our data handling procedures and access controls.

Data retention
We retain personal information only as long as necessary to fulfil the purposes we collected it for, including for legal or accounting requirements. When data is no longer required, we will securely delete or anonymise it.

Your rights
You have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate or incomplete information.

• Object to certain uses or request deletion of your personal data.

• Withdraw consent where processing is based on consent.
  To exercise these rights, please contact us using the details below.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date will be revised. We encourage you to review this policy periodically.